Vax Manuals & User Guides

Vax is a prominent manufacturer of electrical floor care products, best known for its range of carpet cleaners, vacuum cleaners, and steam mops. Originally founded in the United Kingdom, Vax has established itself as a household name in floor maintenance, offering innovative solutions such as the ONEPWR cordless system and Platinum Power Max carpet washers.

The company focuses on making home cleaning easier and more efficient, providing a wide variety of machines designed for households with pets and cleaning challenges. Vax also supplies official spares, accessories, and cleaning formulas to ensure the longevity and performance of their appliances.

• How do I register my Vax product for warranty?

  You can register your Vax machine online at the official Vax registration page (vax.co.uk/registration). Registration typically activates your guarantee, which can be up to 6 years for certain models.

• How often should I clean the filters on my Vax vacuum?

  For most Vax models, it is recommended to tap the filters over a bin every 4-6 uses to remove dust and debris. Wash the filters with warm water (max 40°C) every 3 months and allow them to dry for at least 24 hours before refitting.

• Why is my Vax carpet washer losing suction?

  Loss of suction can occur if the dirty water tank is full, the filters are clogged, or there is a blockage in the nozzle or hose. Many models have a float in the dirty water tank that shuts off suction when the tank is full, indicating it needs to be emptied.

• What cleaning solution should I use with my Vax machine?

  It is strongly recommended to use official Vax cleaning solutions. Using third-party solutions may cause excessive foaming, which can damage the machine and potentially invalidate your guarantee.