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Founded in 1948 in Nagoya, Japan, Aiphone has grown to be one of the world's most respected manufacturers of intercom and security communication systems. Renowned for their design simplicity, technical excellence, and reliability, Aiphone products serve a wide array of markets including residential, commercial, educational, and healthcare sectors.

The brand offers a diverse portfolio ranging from simple do-it-yourself door answering units to sophisticated IP-based video entry security systems for complex enterprise networks.

• Where can I download the Aiphone IXG Support Tool?

  You can download the IXG Support Tool and access the latest firmware updates directly from the Aiphone website at https://www.aiphone.com/IXG-SupportTool.

• What are the default login credentials for the IXG Support Tool?

  The default Administrator ID and password are typically 'admin' and 'admin'. You will be prompted to change these credentials upon your first login.

• How do I activate my AiphoneCloud SIM card?

  Log in to your account at https://aiphone.cloud, navigate to 'SIM Billing', select your site, and click the 'Activate' button under the SIM Status section.

• How do I contact Aiphone technical support?

  You can reach Aiphone technical support by phone at (800) 692-0200 or by email at info@aiphone.com.