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Tridonic is a leading global provider of lighting technology, delivering intelligent hardware and software solutions for professional lighting applications. As the technology arm of the Zumtobel Group, Tridonic focuses on LED systems, sensors, and connecting modules that enable smart, connected, and energy-efficient lighting infrastructures. The company serves luminaire manufacturers, building managers, and system integrators with scalable products designed for high reliability and sustainability.

From high-performance LED drivers and emergency lighting units to advanced digital control systems like basicDIM Wireless, Tridonic’s innovative technology drives the future of networked lighting. Their portfolio supports a wide range of applications including retail, hospitality, office, and industrial environments, ensuring optimized performance and compliance with global standards.

• What is the standard warranty period for Tridonic products?

  Tridonic typically offers a 5-year guarantee on its LED drivers and electronic control gear, subject to specific warranty conditions available on their webموقع.

• How do I find technical data sheets for my LED driver?

  Technical data sheets and installation instructions can be found in the Download Center or on the specific product page of the official Tridonic webموقع.

• Can Tridonic wireless modules be used with Casambi?

  Yes, select Tridonic products such as the basicDIM Wireless modules are Casambi Ready and can be controlled via the Casambi app on Android or iOS devices.

• What should I do if my emergency lighting driver fails?

  Check the battery connection and status LED. If the battery or unit needs replacement, ensure the new unit matches the technical specifications of the original. Always consult a qualified electrician.

• Where can I find the wiring diagram for my device?

  Wiring diagrams are included in the product datasheet or the installation manual provided with the device and available online.