Tempmate Manuals & User Guides

Tempmate is a leading provider of supply chain monitoring solutions, dedicated to ensuring the quality and safety of sensitive goods worldwide. Headquartered in Heilbronn, Germany, the company manufactures a wide range of intuitive data logging devices, including the popular GS2, GM2, and M1 series. These devices are designed to monitor critical environmental parameters such as temperature, humidity, light, shock, and tilt during logistics operations.

Combined with the powerful Tempmate Cloud service and Tempbase software, their hardware offers real-time visibility and comprehensive reporting for industries like pharmaceuticals, food, and manufacturing. Tempmate’s solutions help businesses maintain regulatory compliance, prevent product loss, and optimize their supply chain processes through automated alerts and detailed analytics.

• How do I start my Tempmate data logger?

  Generally, you can start Tempmate data loggers (such as the GS2 or GM2) by pressing and holding the green 'Start' button for at least 5 seconds until the display shows 'START' or 'REC'.

• Where can I download the analysis software?

  The Tempbase 2 configuration and analysis software can be downloaded for free from the official Tempmate webالموقع موجود ضمن قسم الدعم أو التنزيل.

• How do I access the PDF report from my USB logger?

  For USB-enabled loggers like the Tempmate-M1 or M2, simply stop the recording and plug the device into a PC USB port. The device will generate a PDF report automatically, acting as a flash drive.

• What should I do if my cloud logger is not uploading data?

  Ensure the device has network connectivity. If the GSM signal is lost, the logger will store data internally and automatically upload it to the Tempmate Cloud once the connection is restored.

• كيف يمكنني view my device's calibration certificate?

  For many batch-calibrated Tempmate devices, the validation certificate is stored digitally as a PDF on the device itself or accessible permanently via the Tempmate Cloud portal.