Midco Properties Manuals & User Guides

Midco Properties specializes in delivering next-level connectivity solutions tailored for modern multi-dwelling units (MDUs) and community living spaces. Their offerings include customizable TV services, high-speed fiber internet, and cutting-edge community Wi-Fi networks designed specifically to help property managers attract and retain tenants.

With intuitive management tools like the Uprise Portal and HomePass mobile app, property managers can easily navigate tenant move-ins, move-outs, and network troubleshooting. Whether managing an apartment complex, townhomes, or condos, Midco Properties ensures that communities remain seamlessly connected with reliable technology and dedicated support.

• How do I manage tenants using Midco Properties community Wi-Fi?

  Property managers can use the Uprise Portal to easily oversee tenant move-in and move-outs. From the portal, you can create new tenant profiles and clear units when leases end.

• How do new residents set up their Midco Wi-Fi?

  After a property manager registers them in the Uprise portal, the tenant will receive a welcome email with a link to download the HomePass mobile app. This app guides them through setting up and connecting their Wi-Fi.

• Where can I get support for my Midco Properties services?

  You can find troubleshooting guides and activation help at midco.com/support/properties-support, or call Midco support at 1-800-571-5463.