Lockly PRO Manuals & User Guides

Lockly PRO specializes in robust access control solutions and advanced smart locks specifically designed for commercial applications and professional installations. Their extensive product lineup includes biometric electronic lever sets, access control video doorbells, and comprehensive property management ecosystems designed to safeguard multi-unit properties, offices, and businesses.

At the core of Lockly PRO's technology is the patented hack-proof PIN Genie® keypad, which dynamically shifts numbers on the screen to prevent access codes from being guessed by onlookers. Combined with advanced 3D fingerprint scanners, HD video monitoring, and offline access code (OAC) generation, these devices offer multi-tiered, seamless security. Supported by the robust LocklyOS platform, property managers can remotely monitor entry logs, manage hundreds of unique access codes, and ensure top-tier facility security from anywhere in the world.

• What should I do if I lose my Lockly PRO Activation Code Card?

  If you lose the Activation Code Card, contact Lockly support immediately. The card functions like a title for your lock and is strictly required for ownership identification and resetting your lock.

• How many access codes can I store on my Lockly PRO device?

  You can store up to 999 access codes for various users and monitor entry and exit records with a LocklyOS subscription. Without the subscription, you can still store up to 37 access codes locally.

• How does the Lockly PRO Offline Access Code (OAC) work?

  The Offline Access Code allows owners to remotely issue access codes with customized durations without the device needing an internet connection. This is highly useful during a power outage or in areas without Wi-Fi.

• How do I reverse the handle direction on my Lockly PRO electronic lever?

  Use the provided Allen wrench to loosen the screws on both sides of the handle by twisting clockwise. Remove the handle, rotate it 180 degrees, place it back onto the exterior assembly, and tighten the screws by twisting counterclockwise.