IQAir Manuals & User Guides

IQAir is a Swiss-based technology company specializing in high-performance air purification and air quality monitoring solutions. Renowned for its focus on medical-grade filtration, IQAir designs and manufactures advanced air cleaners like the HealthPro Plus and Atem X, which utilize proprietary HyperHEPA technology to filter ultra-fine particles, viruses, and bacteria down to 0.003 microns. In addition to hardware, IQAir operates the AirVisual platform, a global network providing real-time air quality data and forecasting.

Headquartered in Switzerland with North American operations in La Mirada, California, IQAir products are celebrated for their German engineering and durability. The company serves residential, commercial, and medical sectors, offering smart air purifiers that integrate with mobile apps to automatically adjust performance based on environmental conditions.

• What is HyperHEPA filtration?

  HyperHEPA is IQAir's proprietary filtration technology that captures airborne particles as small as 0.003 microns with over 99.5% efficiency, including viruses and bacteria.

• How often should I change my IQAir filters?

  Filter life varies by model and usage; generally, PreMax filters last 18 months, gas filters 2 years, and HyperHEPA filters up to 4 years. Smart models track this usage automatically.

• How can I contact IQAir North America support?

  You can contact support via email at support.na@iqair.com or by calling 1-888-560-1020.

• Does the IQAir HealthPro system connect to Wi-Fi?

  The HealthPro Plus XE and other 'XE' models are Wi-Fi enabled and can be controlled via the IQAir AirVisual app.

• How do I register my IQAir product for warranty?

  You can register your product on the IQAir website under the Support section's Warranty Registration page within 30 days of purchase.