Hoselink Manuals & User Guides

Founded in Australia over 20 years ago by Tim Kierath, Hoselink has grown into a trusted name in garden care, serving gardeners across the United States and Australia. Renowned for its patented "no-burst" hose connectors and innovative retractable hose reels, Hoselink aims to solve the common frustrations of tangled, messy, and unreliable hoses.

Beyond watering systems, Hoselink offers a diverse range of outdoor living products, including decorative solar garden lights, motion sensor security lights, and durable gardening tools. Their products are designed with user convenience in mind, utilizing high-quality materials to ensure longevity and performance in outdoor environments.

• What should I do if my Hoselink solar light does not turn on?

  Ensure the light has been activated by pressing the power button (often held for 2-3 seconds). Make sure the solar panel is clean and positioned in direct sunlight for 6-8 hours to charge the battery. If it still fails, the rechargeable battery may need replacement.

• How do I prevent my retractable hose reel from retracting unexpectedly?

  The hose reel features a locking mechanism that engages when you stop pulling. To retract, give the hose a short tug to release the lock and guide it back into the reel housing.

• What is the warranty on Hoselink products?

  Hoselink typically offers a 30-Day Money Back Satisfaction Guarantee. Specific warranty periods (e.g., 2 years or more on Hose Reels) vary by product model; check the specific user manual or warranty page for details.

• How do I contact Hoselink support?

  For US customers, support is available via email at usa-support@hoselink.com or by phone at +1 (833) 216-4673. Australian customers can contact 1300 900 617.