Custom S.p.A. is a global hi-tech solutions company specializing in professional printing, scanning, and data capture hardware for retail, enterprise, and industrial markets.
Custom S.p.A. (known as Custom Group) is a global technology manufacturer founded in 1992 in Parma, Italy. The company specializes in developing mechatronic solutions for the retail, enterprise, and vertical markets.
The brand's product lineup includes thermal kiosk printers, ticket printers, POS terminals, scanners, and rugged Android mobile computers (such as the RP series). Custom is renowned for its specific industrial solutions often used in airports, public transport, and self-service kiosks worldwide. The company operates globally with regional headquarters, including Custom America in Boothwyn, PA.
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Drivers, firmware, and software tools such as PrinterSet are available on the official technical support portal, Custom4U (www.custom4u.it).
The VKP558 features an easy paper load cradle. Ensure the paper roll is seated correctly in the cradle without a loose spindle and follow the paper path diagram in your specific localized manual.
For hardware repairs and technical assistance, contact the Custom specialized service center through their official website or the Custom4U portal provided in your device documentation.