أدلة المستخدم ودليل ATEN

شركة ATEN الدولية المحدودة, established in 1979, is a leading provider of AV/IT connectivity and management solutions. Under the mission "Simply Better Connections," ATEN consolidates a broad portfolio of products including KVM switches, remote desktop management solutions, professional audio/video integration tools, and green energy power solutions. The company serves a diverse range of industries, from small home offices to large enterprise data centers, broadcasting control rooms, and industrial environments.

Headquartered in New Taipei City, Taiwan, with a global network of subsidiaries in the US, Europe, and Asia, ATEN focuses on reliability and innovation. Their products facilitate seamless communication and control across complex IT infrastructures, helping users access and share technologies efficiently.

• Where can I find user manuals and software for my ATEN product?

  ATEN provides a dedicated download section for manuals, drivers, and firmware. You can access these resources at the official ATEN download center: http://www.aten.com/download/.

• How do I contact ATEN technical support?

  You can reach ATEN technical support through their online Support Center at www.aten.com/support, where you can submit questions, check repair status, and view compatibility lists.

• What is the warranty period for ATEN products?

  ATEN generally offers a limited hardware warranty starting from the date of original purchase. The standard duration is often 1 year, but this may vary by region and product line. Check the specific warranty policy on the ATEN webالموقع الخاص بجهازك.

• What products does ATEN manufacture?

  ATEN specializes in KVM switches (Keyboard, Video, Mouse), remote management solutions, professional AV signal distribution (extenders, splitters, matrix switches), and intelligent power distribution units (PDUs).