كتيبات وأدلة استخدام أيسينو

شركة ايسينو, primarily through its subsidiary شركة Vanstone Electronic (Beijing) Co.، Ltd., is a major global manufacturer of secure electronic payment terminals. As a core member of Aerospace Information Co., Ltd., the company leverages extensive R&D capabilities to design and produce a comprehensive range of financial technology products, including Android Smart POS, traditional POS, mPOS, and QR code payment soundboxes.

With products deployed in over 60 countries, Aisino serves diverse sectors such as retail, hospitality, logistics, and banking. Their terminals, including the popular A90 and V series, are known for robust security compliances (PCI, EMV) and versatility, supporting magnetic stripe, IC card, NFC, and mobile wallet transactions.

• How do I power on my Aisino POS terminal?

  Press and hold the power key for approximately 2 to 3 seconds until the screen backlight turns on. To power off, press and hold the specific power button again and select 'Shut down' from the on-screen menu.

• How do I load thermal paper into an Aisino printer?

  Open the printer container cover, insert the paper roll with the print side facing the correct direction (usually feeding from the bottom), leave a small amount of paper sticking out, and close the cover until it clicks.

• What should I do if my terminal is not reading cards?

  Ensure the card is inserted or swiped correctly. For IC cards, the chip should face up; for magnetic cards, the stripe should face the reader. If the issue persists, try restarting the device or contact your local distributor.

• Where can I find drivers or SDKs for Aisino devices?

  Software development kits and drivers are typically provided to authorized distributors and developers. Please check the 'Service' section of the official Vanstone/Aisino website or contact your sales agent.

• Who provides warranty support for Aisino terminals?

  After-sales service and warranty repairs are generally handled by the local dealer or distributor from whom the device was purchased.