1. انتهى المنتجview
The FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320 is an advanced audio and video intercom system designed for security and communication within residential or commercial buildings. This unit serves as a central guard station monitor, enabling clear audio-visual communication with visitors and residents, and providing control over access points. Its intuitive touch and button controls ensure ease of use for security personnel.

Figure 1: FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320, showing the handset, screen, and control buttons.
2. الإعداد والتثبيت
2.1 تفريغ الوحدة
Carefully remove all components from the packaging. Verify that all items listed in the packing list are present and undamaged. Retain the original packaging for future transport or storage.
2.2 خيارات التركيب
The Veo Guard Unit Monitor 9320 supports both جبل الباب و جبل خارج configurations. Choose a stable, flat surface for installation, ensuring adequate space for ventilation and cable management.
- جبل الباب: Ideal for integration into existing door entry panels or custom enclosures.
- جبل خارجي: Suitable for surface mounting on a desk or wall using the provided stand or mounting bracket.
2.3 الأسلاك والتوصيلات
Connect the unit to the FERMAX Duox Plus system using the appropriate wiring diagrams provided in the separate installation guide. Ensure all connections are secure and correctly polarized to prevent damage. Power should only be applied after all connections are verified.
- Connect the Duox Plus bus lines (data and power).
- Connect the audio lines (if applicable for external speakers/microphones).
- Connect the power supply unit to a suitable electrical outlet.
2.4 التشغيل الأولي
Once all connections are made, plug in the power supply. The unit will perform a self-test and display the FERMAX logo, followed by the main interface. Allow a few moments for the system to initialize fully.
3. تعليمات التشغيل
3.1 التنقل في واجهة المستخدم
The monitor features a combination of يلمس screen and physical زر controls. The main screen displays various icons for different functions.
- شاشة اللمس: Tap icons or swipe to navigate menus and select options.
- الأزرار المادية: Use the dedicated buttons for common actions such as answering calls, opening doors, or navigating back.
3.2 إجراء واستقبال المكالمات
To initiate a call, select the desired resident or apartment from the directory on the screen and press the call button. When a call is received, the monitor will ring and display the caller's video (if available). Lift the handset or press the answer button to establish communication.
3.3 وظيفة فتح الباب
During an active call, press the dedicated door release button (often marked with a key icon) to unlock the connected entrance. Ensure the identity of the visitor is confirmed before releasinافتح الباب.
3.4 إعدادات النظام
Access the settings menu via the gear icon on the main screen. Here you can adjust volume, screen brightness, language, and other system preferences. Refer to the detailed system manual for advanced configuration options.
4. الصيانة
4.1 تنظيف الوحدة
لتنظيف شاشة العرض وasing, use a soft, lint-free cloth slightly dampened with water or a mild, non-abrasive cleaning solution. Avoid using harsh chemicals, solvents, or abrasive materials, as these can damage the surface. Ensure the unit is powered off before cleaning.
4.2 العناية العامة
- Keep the unit away from direct sunlight, excessive heat, and moisture.
- لا تسد فتحات التهوية.
- تجنب إسقاط الوحدة أو تعريضها لصدمات قوية.
- Regularly check cable connections for looseness or damage.
5. استكشاف الأخطاء وإصلاحها
This section addresses common issues you might encounter with your FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320.
| مشكلة | السبب المحتمل | حل |
|---|---|---|
| No power/Screen is blank | Power cable disconnected; Power supply failure; System fault. | Check power cable connection. Ensure power outlet is functional. Contact technical support if issue persists. |
| لا يوجد صوت أثناء المكالمات | Volume too low; Handset not properly seated; Wiring issue. | Adjust volume in settings. Ensure handset is correctly placed. Verify audio wiring connections. |
| Cannot open door | Door release not activated; Wiring issue to door lock; Lock malfunction. | Ensure call is active and door release button is pressed. Check wiring to the door lock. Consult a qualified technician for lock issues. |
| شاشة اللمس لا تستجيب | خلل مؤقت في البرنامج؛ تلف الشاشة. | Restart the unit by disconnecting and reconnecting power. If unresponsive, contact support. |
في حال وجود مشاكل غير مدرجة هنا أو إذا لم تنجح خطوات استكشاف الأخطاء وإصلاحها في حل المشكلة، يرجى الاتصال بالدعم الفني لشركة FERMAX.
6. المواصفات الفنية
| ميزة | التفاصيل |
|---|---|
| نموذج | 9320 |
| ماركة | فيرماكس |
| طريقة التحكم | اللمس، الزر |
| نوع التركيب | Door Mount, Outside Mount |
| نوع السماعة | Computer, Outdoor |
| عدد الوحدات | 1.0 عدد |
| أبعاد الحزمة | 10.71 × 9.41 × 2.56 بوصة |
| ضد للماء | خطأ شنيع |
| ASIN | B0C9K2RW3B |
| تاريخ أول توفر | 27 يونيو 2023 |
7. الضمان والدعم
7.1 ضمان المنتج
The FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320 is covered by a standard manufacturer's warranty. Please refer to the warranty card included with your product or visit the official FERMAX webالموقع للحصول على الشروط والأحكام التفصيلية فيما يتعلق بتغطية الضمان ومدته.
7.2 الدعم الفني
For technical assistance, installation queries, or advanced troubleshooting, please contact FERMAX customer support. You can find contact information, FAQs, and additional resources on the official FERMAX webموقع:
When contacting support, please have your product model (9320) and ASIN (B0C9K2RW3B) readily available.






