دليل مستخدم هاتف Poly Edge E220 IP المكتبي

1. المقدمة

The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

الصورة: الجبهة view of the Poly Edge E220 IP Desk Phone, showcasinشاشته ولوحة مفاتيحه وسماعته.

2. ماذا يوجد في الصندوق

يرجى التأكد من تضمين جميع المكونات التالية في الحزمة الخاصة بك:

• Poly Edge E220 IP Desk Phone Unit
• سماعة الهاتف
• سلك ملف الهاتف
• Cat5E Ethernet Cable
• Integrated Wall Mount (pre-attached or separate)
• حامل القاعدة

Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.

3. مواصفات المنتج

• 4-Line Keys: Supports up to 16 lines for flexible call management.
• بلوتوث متكامل: Allows for seamless pairing with mobile phones and Bluetooth headsets.
• شاشة عالية الدقة: Provides clear visibility for call information and menu navigation.
• صوت عالي الدقة: Delivers superior audio quality for clearer conversations.
• Multi-Line Operation: Manage multiple active calls simultaneously.
• إمكانية إجراء مكالمة جماعية: Supports 3-way conferencing.

4. الإعداد والتثبيت

4.1 تجميع الهاتف

1. Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
2. Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.

4.2 توصيل الكابلات

Locate the ports on the back and side of the phone unit.

الصورة: الجانب view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.

1. إتصال شبكة: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
2. Power Connection (if no PoE): إذا لم يكن PoE متاحًا، فقم بتوصيل محول طاقة مناسب (غير متضمن) بمنفذ الطاقة الموجود على الهاتف ثم بمأخذ الطاقة.
3. توصيل سماعة الرأس اختياري: If using a wired headset, connect it to the dedicated headset port.

4.3 التشغيل المبدئي

Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

5. تعليمات التشغيل

5.1 إجراء واستقبال المكالمات

• لإجراء أتصال: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
• للرد على مكالمة: Pick up the handset, press the Speaker button, or press the flashing line key.
• لإنهاء المكالمة: Replace the handset, or press the End Call soft key.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.

5.2 استخدام البلوتوث

The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

1. تمكين البلوتوث: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
2. إقران جهاز: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
3. الاتصال: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.

5.3 الميزات المتقدمة

• يمسك: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
• نقل: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
• مؤتمر: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
• البريد الصوتي: Press the Voicemail button to access your voicemail messages.

6. الصيانة

To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:

• تنظيف: Use a soft, dry, lint-free cloth to clean the phone's surface and display. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays.
• بيئة: احتفظ بالهاتف في بيئة جافة، بعيدًا عن أشعة الشمس المباشرة والحرارة الزائدة والرطوبة.
• إدارة الكابلات: Ensure all cables are neatly organized and not under strain to prevent damage to ports or cables.
• تحديثات البرامج: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.

7. استكشاف الأخطاء وإصلاحها

If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.

If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.

8. المواصفات

Key technical specifications for the Poly Edge E220 IP Desk Phone:

9. الضمان والدعم

As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.