مقدمة
This manual provides instructions for the setup, operation, and maintenance of your EPOS | SENNHEISER Impact SDW 5011 Headset. The EPOS | SENNHEISER Impact SDW 5011 is a 3-in-1 DECT headset designed for seamless communication in various work environments, including busy open offices and remote setups. It connects to your PC via a DECT dongle, offering optimal call clarity and mobility.
محتويات الحزمة
Before proceeding with the setup, please ensure all components are present in the package.

وصف الصورة: This image displays the complete package contents of the EPOS Impact SDW 5011 headset. It includes the EPOS Impact SDW 5011 headset itself, a DECT dongle, a charging cable, a soft pouch for storage, a compliance sheet, a quick guide, and a safety guide.
- EPOS Impact SDW 5011 Headset
- دونجل DECT
- كابل الشحن
- حقيبة ناعمة
- ورقة الامتثال
- دليل السلامة
يثبت
1. شحن سماعة الرأس
Before initial use, fully charge the headset.
- قم بتوصيل كابل الشحن بمنفذ شحن سماعة الرأس.
- قم بتوصيل الطرف الآخر لكابل الشحن بمصدر طاقة USB (على سبيل المثال، منفذ USB في الكمبيوتر، أو محول حائط USB).
- The headset's indicator light will show charging status. Refer to the Quick Guide for specific light indications.
2. Connecting to PC via DECT Dongle
The headset connects to your PC using the provided DECT dongle for a plug-and-play experience.
- Insert the DECT dongle into an available USB port on your PC.
- The dongle will automatically pair with the headset. An indicator light on both the dongle and headset will confirm a successful connection.
- Ensure your PC's audio settings are configured to use the EPOS Impact SDW 5011 as the default input and output device.

وصف الصورة: This diagram illustrates the EPOS Impact SDW 5011 headset alongside its DECT dongle. Callouts highlight key features: "Make your DECT headset mobile" pointing to the dongle, "Hearing protection from acoustic shock" and "Sound clarity in high density environments" pointing to the earcup, "Exceptional speech intelligibility" pointing to the microphone, and "Simple hot desking and remote working" pointing to the overall headset design.
3. أنماط الارتداء
The headset offers a 3-in-1 wearing style system for customized comfort.
- عصابة الرأس: For traditional over-the-head wear.
- خطاف الأذن: For a discreet, single-ear fit.
- نيكباند: For behind-the-neck wear.
Refer to the Quick Guide for instructions on how to switch between wearing styles.

وصف الصورة: واجهة أمامية view of the EPOS Impact SDW 5011 headset, showcasing its headband wearing style. The headset is black with a single earcup and an adjustable microphone boom.
تعليمات التشغيل
1. تشغيل/إيقاف التشغيل
- لتشغيل الجهاز، اضغط مع الاستمرار على زر التشغيل حتى يضيء ضوء المؤشر.
- لإيقاف التشغيل، اضغط مع الاستمرار على زر الطاقة حتى ينطفئ ضوء المؤشر.
2. إدارة المكالمات
- الرد/إنهاء المكالمة: اضغط على زر الاتصال.
- رفض المكالمة: اضغط مع الاستمرار على زر الاتصال.
- ضبط مستوى الصوت: استخدم زري رفع الصوت (+) وخفض الصوت (-) الموجودين على سماعة الرأس.
- كتم صوت الميكروفون: Press the Mute button on the microphone boom.
3. Softphone Compatibility
The EPOS Impact SDW 5011 is broadly compatible with all major Unified Communications (UC) softphones. Ensure your softphone application is running and configured to use the headset.

وصف الصورة: This diagram highlights additional features of the EPOS Impact SDW 5011 headset. Callouts indicate "All-day wearing comfort" with soft leatherette ear pads, "Enhanced security" with Protected Pairing and DECT Security certification, and "Simple hot desking and remote working" for fast, secure pairing.

وصف الصورة: A close-up image of the earcup of the EPOS Impact SDW 5011 headset, with text overlay stating "Optimized for UC," indicating its compatibility and performance with Unified Communications platforms.
صيانة
1. التنظيف
- Wipe the headset and dongle with a soft, dry cloth.
- لا تستخدم المنظفات السائلة أو المذيبات.
- تأكد من أن نقاط التلامس الخاصة بالشحن نظيفة وخالية من الشوائب.
2. التخزين
When not in use, store the headset in the provided soft pouch to protect it from dust and damage.

وصف الصورة: محترف جانبيfile view of the EPOS Impact SDW 5011 headset, showing the single earcup, microphone boom, and the adjustable headband.
استكشاف الأخطاء وإصلاحها
If you encounter issues with your EPOS Impact SDW 5011 headset, refer to the following common solutions.
| مشكلة | السبب المحتمل | حل |
|---|---|---|
| No audio / Microphone not working | Headset not powered on, not paired, or PC audio settings incorrect. |
|
| جودة الصوت رديئة | Interference, low battery, or distance from dongle. |
|
| سماعة الرأس غير مقترنة | Dongle not recognized or pairing mode not activated. |
|
تحديد
Detailed technical specifications for the EPOS Impact SDW 5011 Headset.
- اسم الموديل: IMPACT SDW 5011
- تقنية الاتصال: لاسلكي (DECT)
- أنماط الارتداء: Headband, Ear Hook, Neckband (3-in-1)
- الأجهزة المتوافقة: PC, UC Softphones
- نطاق التردد: 20 هرتز - 20,000 هرتز
- عمر البطارية: Approximately 4 hours (talk time)
- وزن السلعة: 2 أونصات
- المميزات الخاصة: Ear Hook, Plug and Play, Robust design
- التحكم في الضوضاء: None (focus on speech intelligibility)
- الشركة المصنعة: EPOS
- رمز المنتج العالمي: 840064407816
الضمان والدعم
Information regarding product warranty and customer support was not available in the provided data. Please refer to the official EPOS website or the documentation included in your product package for detailed warranty terms and support contact information.
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