Clover Station PRO User Manual

1. المقدمة

The Clover Station PRO is a fast, dual-screen Point of Sale (POS) system designed to streamline business transactions. This all-in-one system features a primary 14-inch HD display for the merchant and an 8-inch customer-facing touchscreen, facilitating efficient order processing, payment, and customer interaction. This manual provides essential information for setting up, operating, and maintaining your Clover Station PRO.

2. معلومات السلامة

• تأكد من وضع الجهاز على سطح مستوٍ وثابت لمنع السقوط العرضي.
• Use only the power adapter supplied with the Clover Station PRO.
• Keep the device away from water, excessive moisture, and extreme temperatures.
• لا تحاول فتح أو إصلاح الجهاز بنفسك. أحل جميع أعمال الصيانة إلى فنيين مؤهلين.
• تجنب سد فتحات التهوية لمنع ارتفاع درجة الحرارة.

3. محتويات العبوة

تأكد من وجود جميع العناصر في العبوة:

• Clover Station PRO Main Unit (with 14" merchant display)
• Clover Station PRO Customer-Facing Display (8" touchscreen)
• Integrated Receipt Printer
• درج النقود
• محول الطاقة والكابلات
• دليل البدء السريع (إن وجد)

4. انتهى المنتجview

The Clover Station PRO system comprises several key components working together to provide a comprehensive point-of-sale solution.

الشكل 4.1: Clover Station PRO main unit, integrated receipt printer, and cash drawer. This image displays the primary components of the POS system, including the merchant-facing display, the base unit housing the printer, and the connected cash drawer.

الشكل 4.2: Clover Station PRO with its customer-facing display. This view highlights the dual-screen setup, showing both the merchant's main screen and the separate customer display for transaction confirmation and interaction.

الشكل 4.3: Angled perspective of the Clover Station PRO system, showcasing the main unit, customer display, and the compact design of the integrated components.

الشكل 4.4: عن قرب view of the cash drawer component of the Clover Station PRO, illustrating its design and key lock mechanism.

5. تعليمات الإعداد

1. فك التغليف والوضع: Carefully remove all components from the packaging. Place the main unit, customer display, and cash drawer in their desired locations on a stable counter.
2. توصيل الطاقة: Connect the power adapter to the main unit and plug it into a suitable power outlet.
3. توصيل الأجهزة الطرفية:
   • Ensure the customer-facing display is securely connected to the main unit.
   • Connect the cash drawer cable to the designated port on the main unit or integrated printer.
4. تشغيل الطاقة: Press the power button on the main unit to turn on the system.
5. Initial Software Configuration: Follow the on-screen prompts for initial setup, including network connection (Wi-Fi or Ethernet) and language selection.
6. Merchant Account Activation: The Clover Station PRO requires a merchant processing account through Powering POS. Contact Powering POS to activate your account and configure your system for payment processing. The device cannot be used with a different processor.
7. Load Printer Paper: Open the printer cover, insert a new roll of thermal receipt paper, and close the cover.

6. تعليمات التشغيل

The Clover Station PRO is designed for intuitive operation. Here are general steps for common tasks:

1. Processing Transactions:
   • Navigate to the "Register" or "Sales" application on the merchant display.
   • Select items from your menu or input custom amounts.
   • The customer-facing display will show the order details for confirmation.
   • Proceed to payment. Customers can use the customer display to confirm their order, add a tip, redeem rewards, and select payment methods.
   • Complete the transaction. The integrated printer will print a receipt, or a digital receipt can be sent.
2. Managing Inventory and Menu:
   • Access the "Inventory" or "Items" application to add, edit, or remove products and services.
   • Organize items into categories for easy navigation during sales.
3. Running Reports:
   • Use the "Reports" application to view sales data, transaction history, and other business analytics.
   • Reports can be customized by date range and other filters.
4. Staff Management:
   • The system allows for creating and managing staff accounts with different access permissions.

7. الصيانة

• تنظيف:
  • Gently wipe the screens and exterior surfaces with a soft, lint-free cloth.
  • بالنسبة للعلامات العنيدة، د قليلاًampen the cloth with water or a non-abrasive screen cleaner. Avoid harsh chemicals.
  • تأكد من إيقاف تشغيل الجهاز وفصله قبل التنظيف.
• Printer Care:
  • Regularly check and replace the thermal receipt paper roll as needed.
  • Keep the printer mechanism free from dust and debris.
• تحديثات البرامج:
  • Ensure your system is connected to the internet to receive automatic software updates, which provide new features and security enhancements.

8. استكشاف الأخطاء وإصلاحها

إذا واجهت مشاكل غير مدرجة هنا أو كنت بحاجة إلى مزيد من المساعدة، فيرجى الاتصال بدعم العملاء.

9. المواصفات

• نموذج: Clover Station PRO
• العرض الأولي: 14-inch HD Touchscreen (Merchant-facing)
• العرض الثانوي: 8-inch Touchscreen (Customer-facing)
• Integrated Peripherals: Receipt Printer, Cash Drawer
• الاتصال: واي فاي، إيثرنت
• أبعاد الحزمة: 20 × 20 × 20 بوصة
• وزن السلعة: 45 رطل
• الشركة المصنعة: CloverPOS
• أول متاح: 18 يونيو 2020

10. الضمان والدعم

For warranty information, please refer to the documentation provided at the time of purchase or contact your vendor.

For technical support, merchant account inquiries, or assistance with your Clover Station PRO, please contact Powering POS, your merchant processing provider. They can assist with setup, operation, and troubleshooting specific to your service agreement.

ملاحظة هامة: This device requires a merchant processing account through Powering POS and cannot be used with a different processor.