WD WDBVBZ0240JCH-EESN

WD My Cloud EX2 Ultra 2-Bay NAS User Manual

Model: WDBVBZ0240JCH-EESN

1. المقدمة

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your WD My Cloud EX2 Ultra 2-Bay NAS. This high-performance network-attached storage solution allows you to centralize your media, automatically sync content across computers, share files and folders, and utilize multiple backup options for a personalized system.

أمام view of the WD My Cloud EX2 Ultra NAS with indicator lights.

الشكل 1: الجبهة view of the WD My Cloud EX2 Ultra NAS. The device is a compact, charcoal-colored rectangular unit with the WD My Cloud EX2 Ultra logo on the front. It features three blue LED indicator lights for power, drive 1 status, and drive 2 status.

2. ماذا يوجد في الصندوق

تأكد من وجود جميع المكونات في العبوة:

3. الإعداد

3.1 تركيب الأجهزة

  1. فك الجهاز: Carefully remove the NAS device and all accessories from the packaging.

  2. توصيل كابل إيثرنت: Connect one end of the provided Ethernet cable to the Gigabit Ethernet port on the back of the NAS and the other end to an available LAN port on your router or network switch.

    مؤخرة view of the WD My Cloud EX2 Ultra NAS showing ports.

    الشكل 2: خلفي view of the WD My Cloud EX2 Ultra NAS. This image displays the back panel of the device, highlighting the two USB 3.0 ports, the Gigabit Ethernet port, and the DC IN 12V power input.

  3. توصيل التيار الكهربائي: Plug the power supply into the DC IN 12V port on the back of the NAS, then plug the power adapter into a wall outlet. The device will power on automatically.

  4. راقب أضواء المؤشر: The power indicator light on the front will turn blue. The drive indicator lights will also illuminate as the drives initialize.

3.2 التكوين الأولي للبرنامج

Once the hardware is connected, proceed with the software setup:

  1. Access the Dashboard: افتح web browser on a computer connected to the same network as the NAS. Type http://wdmycloudex2ultra/ or the IP address of your NAS into the address bar and press Enter. If the address does not work, use the WD Discovery software to locate your device.

  2. اتبع الإرشادات التي تظهر على الشاشة: The setup wizard will guide you through creating an administrator account, setting up storage configurations (e.g., RAID 1 for data redundancy), and configuring cloud access.

  3. تحديث البرامج الثابتة: It is recommended to check for and install the latest firmware updates through the dashboard to ensure optimal performance and security.

4. Operating Your WD My Cloud EX2 Ultra

4.1 Accessing Your Files

4.2 إدارة البيانات

4.3 الميزات المتقدمة

5. الصيانة

6. استكشاف الأخطاء وإصلاحها

مشكلةالسبب المحتملحل
Device not accessible on network.Network cable disconnected, incorrect IP address, network conflict.Check Ethernet cable connection. Restart router and NAS. Verify NAS IP address using WD Discovery or router's DHCP client list.
بطيئ file سرعات النقل.Network congestion, old Ethernet cable, drive health issues, high CPU usage.Ensure Gigabit Ethernet connection. Use Cat5e or Cat6 cables. Check drive health in dashboard. Monitor NAS resource usage.
لا يمكن الوصول fileعن بعد.My Cloud service not configured, internet connection issues, firewall blocking.Verify My Cloud service is enabled and configured in the dashboard. Check internet connectivity. Ensure router firewall allows necessary ports.
Drive indicator light is red or flashing.Drive failure, degraded RAID array.Check the dashboard for specific drive status and error messages. Replace faulty drive if necessary.

7. المواصفات

8. الضمان والدعم

للحصول على معلومات الضمان والدعم الفني وموارد إضافية، يرجى زيارة موقع دعم WD الرسمي. website. You can find FAQs, downloads, and contact information for customer service.

دعم WD Webموقع: https://support.wdc.com/

Please have your product model number (WDBVBZ0240JCH-EESN) and serial number ready when contacting support.