دليل مستخدم هاتف Polycom VVX 250 IP المكتبي

المنتج انتهىview

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

المميزات الرئيسية:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

أمام view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

دليل الإعداد

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

محتويات الحزمة:

• Polycom VVX 250 IP Desk Phone unit
• سماعة الهاتف والسلك الملفوف
• كابل إيثرنت
• حامل مكتبي
• (Note: Power adapter may be sold separately depending on model/region.)

Physical Connections:

1. توصيل سماعة الهاتف: قم بتوصيل أحد طرفي السلك الملفوف في سماعة الهاتف والطرف الآخر في منفذ سماعة الهاتف الموجود على قاعدة الهاتف.
2. الاتصال بالشبكة: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. توصيل الطاقة: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. الاتصال بالكمبيوتر الشخصي (اختياري): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. توصيل سماعة الرأس (اختياري): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

عن قرب view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

التمهيد الأولي:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

تعليمات التشغيل

إجراء مكالمة:

1. Pick up the handset, press the Speakerphone button, or press a line key.
2. اطلب الرقم المطلوب باستخدام لوحة المفاتيح.
3. Press the Dial soft key or wait for the call to connect automatically.

الرد على مكالمة:

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• استخدم مجموعة الملاحة (up, down, left, right arrows, and Select button) to browse through menus and options.
• اضغط على بيت button to return to the main menu or idle screen.
• مفاتيح لينة: The buttons directly below the display change their function based on the current screen or activity.

الوظائف المشتركة:

• يمسك: Press the Hold button during an active call to place it on hold. Press again to resume.
• نقل: During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
• صامت: Press the Mute button to mute your microphone during a call. Press again to unmute.
• مكبر صوت: Press the Speakerphone button to toggle speakerphone mode on or off.
• سماعة: Press the Headset button to switch audio to a connected headset.
• التحكم في مستوى الصوت: استخدم + و - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

الوصول إلى القوائم:

من شاشة الخمول، اضغط على بيت button to access the main menu. Options typically include:

• مكالمة جديدة
• Messages (Voicemail)
• Directories (Contact lists)
• DND (عدم الإزعاج)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

صيانة

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• تنظيف: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• إزالة الغبار: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• إدارة الكابلات: Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• الظروف البيئية: Operate the phone within recommended temperature and humidity ranges. Avoid direct sunlight, excessive heat, or moisture.
• تحديثات البرامج: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

استكشاف الأخطاء وإصلاحها

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

لا يوجد نغمة اتصال/لا يمكن إجراء مكالمات:

• تحقق من اتصال الشبكة: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• دورة الطاقة: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• Verify Network Status: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

ضعف جودة الصوت:

• ضبط مستوى الصوت: Use the volume buttons on the phone to increase or decrease the call volume.
• Check Handset/Headset Connection: Ensure the handset or headset cord is securely connected.
• ازدحام الشبكة: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• صوت عالي الدقة: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

العرض لا يعمل:

• التحقق من الطاقة: Ensure the phone is receiving power.
• دورة الطاقة: قم بإجراء دورة الطاقة كما هو موضح أعلاه.
• إعدادات السطوع: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

الهاتف لا يسجل:

• الاتصال بالشبكة: Confirm the phone has an active network connection.
• إعدادات: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• البرامج الثابتة: Outdated firmware can sometimes cause registration issues.

تحديد

ماذا يوجد في الصندوق

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• سماعة الهاتف
• سماعة الهاتف
• Network Cable (Ethernet)
• حامل مكتب
• دليل البدء السريع

Note: Power adapter may be sold separately depending on the specific product variant or region.

الضمان والدعم

معلومات الضمان:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

الدعم الفني:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• الدعم عبر الإنترنت: Visit the Poly support webموقع للأسئلة الشائعة، ومقالات قاعدة المعرفة، وتنزيلات البرامج.
• دعم الهاتف: Contact your regional Poly support hotline.
• مقدم الخدمة: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.