1. المقدمة
This manual provides essential instructions for the safe and efficient use of your Bixolon SRP-350IIICOSG Thermal Receipt Printer. Please read this manual thoroughly before operating the printer and retain it for future reference. This printer is designed for point-of-sale (POS) receipt printing applications.
2. معلومات السلامة
- مزود الطاقة: Use only the power supply provided with the printer. Using an incorrect power supply may damage the printer and void the warranty.
- الموقع: Place the printer on a stable, level surface. Avoid locations with excessive dust, humidity, or direct sunlight.
- تهوية: Ensure adequate ventilation around the printer to prevent overheating. Do not block ventilation openings.
- التلامس السائل: Keep the printer away from liquids. In case of accidental liquid spillage, immediately disconnect the power and contact qualified service personnel.
- أجزاء متحركة: Keep hands and foreign objects away from the paper cutter and other moving parts during operation.
3. محتويات العبوة
تأكد من وجود جميع العناصر في العبوة:
- Bixolon SRP-350IIICOSG Thermal Receipt Printer
- مزود الطاقة
- سلك الطاقة
- لفة ورق بداية التشغيل
- دليل المستخدم (هذا المستند)
4. الإعداد
4.1 التفريغ والتنسيب
Carefully remove the printer from its packaging. Place the printer on a flat, stable surface near your computer or POS system.
4.2 توصيل التيار الكهربائي
- قم بتوصيل سلك الطاقة بمصدر الطاقة.
- Plug the power supply connector into the power port on the back of the printer.
- قم بتوصيل سلك الطاقة بمأخذ كهربائي أرضي.
4.3 توصيل كابلات البيانات
The SRP-350IIICOSG printer supports Serial and USB interfaces.

الشكل 4.3.1: خلفي view of the Bixolon SRP-350IIICOSG printer, illustrating the various connection ports including power, USB, serial, and Ethernet.
- اتصال USB: Connect one end of a USB cable (Type B) to the USB port on the printer and the other end to an available USB port on your computer or POS system.
- الاتصال التسلسلي: Connect one end of a serial cable (DB9) to the serial port on the printer and the other end to an available serial port on your computer or POS system.
4.4 Loading the Paper Roll
- Open the printer cover by pushing the cover open lever.
- Insert the new paper roll into the paper compartment with the paper feeding from the bottom.
- اسحب كمية صغيرة من الورق خارج القاطع.
- أغلق غطاء الطابعة بإحكام حتى تسمع صوت طقطقة عند تثبيته في مكانه.

الشكل 4.4.1: الجانب الأمامي view of the Bixolon SRP-350IIICOSG printer, showing a paper roll correctly loaded and ready for printing.
4.5 تثبيت برنامج التشغيل
Before using the printer, you must install the appropriate drivers on your computer or POS system. Drivers are typically available on the Bixolon official website. Follow the instructions provided with the driver package for installation.
5. تشغيل الطابعة
5.1 تشغيل/إيقاف التشغيل
To power on the printer, press the power switch located on the side or back of the printer to the 'ON' position. To power off, press the switch to the 'OFF' position.
5.2 مؤشرات الحالة
The printer features LED indicators to show its current status:
- مؤشر الطاقة LED: يضيء عند تشغيل الطابعة.
- مؤشر LED للخطأ: Flashes or illuminates to indicate an error condition (e.g., paper out, cover open, cutter error). Refer to the troubleshooting section for details.
- مصباح LED ورقي: يضيء عند انخفاض مستوى لفة الورق أو نفادها.
5.3 طباعة صفحة اختبار
To print a self-test page:
- Ensure the printer is powered off and paper is loaded.
- Hold down the FEED button.
- While holding the FEED button, turn on the printer.
- Release the FEED button once the printer starts printing.
The printer will print a test page showing its current settings and status.
6. الصيانة
6.1 تنظيف رأس الطباعة
Regular cleaning of the print head ensures optimal print quality and extends printer life. Clean the print head using an alcohol swab or a specialized print head cleaning pen.
- أطفئ الطابعة وافصل سلك الطاقة.
- افتح غطاء الطابعة.
- Gently wipe the thermal elements of the print head with the cleaning tool.
- اترك رأس الطباعة يجف تمامًا قبل إغلاق الغطاء وإعادة توصيل الطاقة.
6.2 استبدال لفة الورق
When the paper roll is depleted, the paper out LED will illuminate. Follow the steps in Section 4.4 to replace the paper roll.
6.3 تنظيف القاطع التلقائي
If the auto cutter experiences frequent jams or malfunctions, it may require cleaning. Use a soft brush or compressed air to remove paper dust and debris from the cutter mechanism.
7. استكشاف الأخطاء وإصلاحها
يتناول هذا القسم المشكلات الشائعة التي قد تواجهها مع طابعتك.
| مشكلة | السبب المحتمل | حل |
|---|---|---|
| الطابعة لا تعمل | Power cord not connected; Power outlet faulty; Power supply failure | Check power cord connections; Try a different outlet; Contact support if power supply is suspected faulty. |
| لا يوجد طباعة | Paper out; Printer cover open; Data cable disconnected; Incorrect driver/settings | Load paper; Close cover; Check data cable connection; Verify driver installation and printer settings on your computer. |
| جودة طباعة رديئة | Dirty print head; Low quality paper; Incorrect paper type | Clean the print head (Section 6.1); Use recommended thermal paper; Ensure paper is loaded correctly. |
| انحشار الورق | Improper paper loading; Paper debris in cutter; Foreign object | Open cover, remove jammed paper, reload correctly; Clean auto cutter (Section 6.3); Remove any foreign objects. |
| Error LED is on/flashing | General error condition | Refer to the specific error code (if displayed) or consult the detailed service manual. Perform a power cycle (turn off, wait 10 seconds, turn on). |
8. المواصفات
Key technical specifications for the Bixolon SRP-350IIICOSG Thermal Receipt Printer:
| ميزة | مواصفة |
|---|---|
| تكنولوجيا الطباعة | حراري مباشر |
| سرعة الطباعة (أحادية اللون) | Up to 200 mm/sec (approx. 10 ppm) |
| دقة الطباعة | 203 dpi (203 x 203 dpi) |
| الواجهة | المسلسل ، USB |
| قاطع آلي | Yes (1.8M cuts) |
| الحد الأقصى لحجم الوسائط | Wide format roll |
| الأبعاد (العرض × العمق × الارتفاع) | 5.71 × 5.75 × 8.03 بوصة |
| وزن العنصر | 3.41 رطل |
| مزود الطاقة | مصدر طاقة خارجي (مضمّن) |
9. الضمان والدعم
For warranty information and technical support, please refer to the warranty card included with your product or visit the official Bixolon webيمكنك العثور على برامج التشغيل والأسئلة الشائعة ومعلومات الاتصال بخدمة العملاء هناك.
Bixolon Official Webموقع: www.bixolon.com