دليل مستخدم طابعة إيصالات حرارية مباشرة أحادية اللون من نوع Bixolon SRP-350II

1. انتهى المنتجview

The Bixolon SRP-350II is a monochrome desktop direct thermal receipt printer designed for efficient and reliable point-of-sale (POS) operations. It utilizes direct thermal printing technology, eliminating the need for ink cartridges, resulting in quieter operation, faster print speeds, and reduced energy consumption compared to traditional dot-matrix printers. This printer is suitable for printing receipts, barcode labels, and other media up to 3 inches wide.

An image showing the Bixolon SRP-350II monochrome desktop direct thermal receipt printer, its power adapter, and power cables. The printer is black with a power switch on the side and indicator lights on the top panel. The power adapter and cables are also black.

2. دليل الإعداد

2.1 فك التغليف وفحص المحتويات

أزل جميع المكونات من العبوة بعناية. تأكد من وجود العناصر التالية:

• Bixolon SRP-350II Receipt Printer
• محول الطاقة
• سلك الطاقة
• Receipt Paper Roll (starter roll)

2.2 توصيل الطاقة

1. Ensure the printer's power switch is in the OFF (O) position.
2. قم بتوصيل سلك الطاقة بمحول الطاقة.
3. Plug the power adapter's output connector into the power input port on the back of the printer.
4. قم بتوصيل سلك الطاقة بمأخذ كهربائي قياسي.

2.3 Connecting the Data Cable (Serial)

The SRP-350II features a serial interface for connectivity.

1. Locate the serial port on the back of the printer.
2. Connect a compatible serial cable (sold separately) from your host device (e.g., computer, POS system) to the printer's serial port.
3. Secure the cable connections if necessary.

2.4 Loading Receipt Paper

1. Open the paper roll cover by lifting the latch or pressing the release button.
2. Insert the new paper roll into the paper compartment, ensuring the paper feeds from the bottom of the roll.
3. اسحب كمية صغيرة من الورق خارج القاطع.
4. Close the paper roll cover firmly until it clicks into place.

3. تعليمات التشغيل

3.1 تشغيل/إيقاف التشغيل

• To power on: Flip the power switch on the side of the printer to the ON (I) position. The Power indicator light should illuminate.
• To power off: Flip the power switch to the OFF (O) position.

3.2 مصابيح مؤشر

The printer features several indicator lights on its top panel:

• قوة: يشير إلى أن الطابعة قيد التشغيل.
• خطأ: Illuminates or flashes to indicate a printer error (e.g., paper out, cover open, print head overheating). Refer to the Troubleshooting section for details.
• ورق: يضيء عند انخفاض مستوى لفة الورق أو نفادها.

3.3 زر التغذية

The Feed button is located on the top panel. Pressing this button will advance the paper by one line. Holding it down will continuously feed paper.

3.4 الطباعة

Once the printer is powered on and connected to your host device, it will receive print commands from your POS software or application. Ensure your software is configured to use the correct printer model and serial port settings.

4. الصيانة

Regular maintenance helps ensure optimal performance and extends the life of your printer.

4.1 تنظيف رأس الطباعة

The print head should be cleaned periodically, especially if print quality degrades or after changing many paper rolls.

1. أطفئ الطابعة وافصل سلك الطاقة.
2. افتح غطاء لفة الورق.
3. Using a cotton swab lightly moistened with isopropyl alcohol, gently wipe the thermal elements of the print head. Avoid touching the print head with bare hands.
4. اترك رأس الطباعة يجف تمامًا قبل إغلاق الغطاء وإعادة توصيل الطاقة.

4.2 تنظيف أسطوانة الطباعة

The platen roller helps feed the paper smoothly. Clean it if paper jams occur frequently or if paper feeding becomes inconsistent.

1. أطفئ الطابعة وافصل سلك الطاقة.
2. افتح غطاء لفة الورق.
3. Using a cotton swab lightly moistened with isopropyl alcohol, gently clean the surface of the rubber platen roller.
4. Rotate the roller manually to clean the entire surface.
5. اتركه يجف تماماً قبل إغلاق الغطاء وإعادة توصيل الطاقة.

4.3 التنظيف العام

امسح الجزء الخارجي من الطابعة بقطعة قماش ناعمة.amp القماش. لا تستخدم المنظفات أو المذيبات الكاشطة.

5. استكشاف الأخطاء وإصلاحها

This section provides solutions to common issues you may encounter with your SRP-350II printer.

5.1 لا يوجد طاقة

• Ensure the power cord is securely connected to the printer, power adapter, and electrical outlet.
• Verify the power switch is in the ON (I) position.
• اختبر مخرج الكهرباء بجهاز آخر للتأكد من أنه يعمل بشكل صحيح.

5.2 لا يوجد مخرج طباعة

• Check if the printer is powered on and the Power indicator light is illuminated.
• Ensure the serial data cable is securely connected to both the printer and the host device.
• Verify that the paper roll is loaded correctly and there is sufficient paper. The Paper indicator should not be lit.
• Confirm that your POS software or application is sending print commands to the correct printer and port.
• Check for any error lights.

انحشار الورق 5.3

• أوقف تشغيل الطابعة.
• افتح غطاء لفة الورق.
• Carefully remove any jammed paper. Avoid tearing the paper inside the mechanism.
• Ensure the paper path is clear before reloading the paper roll and closing the cover.

5.4 جودة الطباعة رديئة

• The paper roll may be old or of poor quality. Replace it with a new, high-quality thermal paper roll.
• قم بتنظيف رأس الطباعة كما هو موضح في قسم الصيانة.
• Ensure the paper roll is inserted correctly, with the thermal side facing the print head.

6. المواصفات

7. الضمان والدعم

For information regarding the product warranty, please refer to the documentation provided at the time of purchase or contact Bixolon customer support directly. Bixolon manufactures point-of-sale (POS) printers and related accessories.

For technical assistance or further inquiries, please visit the official Bixolon webالموقع أو اتصل بمراكز الخدمة المعتمدة لديهم.