كتيبات وأدلة مستخدم شركة إنجينيكو

إنجينيكو is the global leader in seamless payment acceptance, empowering commerce across in-store, online, and mobile channels. With a comprehensive portfolio of secure payment terminals—including the widely used Desk, Move, and AXIUM series—Ingenico serves banks, retailers, and service providers worldwide. Their hardware solutions range from classic countertop devices to advanced Android-based smart POS systems designed to integrate business applications with secure payment processing.

Headquartered in France with a strong international presence, Ingenico focuses on reducing payment complexity while maintaining the highest security standards, such as PCI-PTS certification. Their terminals support diverse payment methods, including EMV chip, magnetic stripe, and NFC contactless payments, ensuring reliable transactions for the retail, hospitality, healthcare, and transportation industries.

• How do I restart my Ingenico terminal?

  For most models like the Move/5000 or Desk/3500, press and hold the yellow 'Clear' key and the 'Dot' key simultaneously for a few seconds until the terminal reboots.

• What does 'Alert Irruption' mean?

  This message indicates the terminal detects a security breach or physical tampering. The device will lock to protect sensitive data and usually requires replacement or service by an authorized technician.

• How do I clean my Ingenico terminal?

  استخدم قطعة قماش ناعمة وامسحها برفق.ampened with water or soapy water. Do not use solvents, detergents, or abrasive products, and ensure no liquid enters the card slots.

• Where can I find the user guide for my AXIUM terminal?

  User guides for the AXIUM CX, DX, and RX series can be found in the directory below or by contacting your payment service provider.