i3 International Manuals & User Guides

i3 International is a prominent developer and manufacturer of digital video technology and data management solutions. Headquartered in Toronto, Canada, with facilities in the United States, the company specializes in providing robust video surveillance systems for retail, commercial, and industrial applications. Their product portfolio includes a wide range of IP and analog cameras, Network Video Recorders (NVRs), and their proprietary SRX-Pro video management software.

Beyond standard security, i3 International focuses on business intelligence through video analytics and Point of Sale (POS) integration. Their solutions, such as the Annexxus camera line and PACDM data management software, help organizations minimize loss, optimize operations, and gain actionable insights from video data.

• How do I reset my i3 International camera to factory defaults?

  Many i3 International cameras, such as the M98, feature a reset pinhole. Press and hold the reset button for approximately 10 seconds while the unit is powered to restore settings to factory defaults.

• What is the default username and password for i3 International devices?

  The default login credentials for many i3 International devices are often Username: 'i3admin' and Password: 'i3admin'. Users are strongly advised to change these credentials immediately upon initial setup.

• Where can I download the latest software/firmware for my i3 products?

  Software downloads, including the Annexxus Configuration Tool (ACT) and PAC Converter, can be found on the i3 International website at https://i3international.com/support/download.

• How can I contact i3 International technical support?

  You can reach the Technical Support team by phone at 1.877.877.7241 or via email at support@i3international.com.