symcode MJ-Q50 Handheld POS Terminal with Thermal Printer User Manual

1. المقدمة

This manual provides detailed instructions for the operation and maintenance of your symcode MJ-Q50 Handheld POS Terminal. This device integrates a 5.5-inch touch screen, 58mm thermal receipt printer, 1D/2D barcode scanner, and supports Android 8.1, 4G, Wi-Fi, Bluetooth, and NFC communication. Please read this manual thoroughly before using the device to ensure proper functionality and safety.

2. معلومات السلامة

• لا تعرض الجهاز لدرجات حرارة عالية، أو أشعة الشمس المباشرة، أو الرطوبة العالية.
• تجنب إسقاط الجهاز أو تعريضه لصدمات قوية.
• Use only the provided charger and battery. Unauthorized accessories may damage the device and void the warranty.
• لا تحاول تفكيك الجهاز أو إصلاحه بنفسك. اتصل بفني صيانة مؤهل للحصول على المساعدة.
• احتفظ بالجهاز بعيدًا عن الماء والسوائل الأخرى.

3. محتويات العبوة

تأكد من وجود جميع العناصر في العبوة:

• symcode MJ-Q50 Handheld POS Terminal
• لفافة ورق حراري
• شاحن يو اس بي
• كابل يو اس بي

الشكل 3.1: symcode MJ-Q50 Handheld POS Terminal and accessories.

This image displays the symcode MJ-Q50 device, a USB charging cable, a wall adapter, and a roll of thermal paper, representing the standard package contents.

4. انتهى الجهازview

Familiarize yourself with the physical components of the symcode MJ-Q50.

الشكل 4.1: symcode MJ-Q50 Component Identification and Dimensions.

This image provides multiple views of the device. The front view highlights the 5.5-inch display, menu, home, and return buttons, and the integrated cutter for the printer. The top section shows the symcode logo and the NFC symbol. The back view indicates the infrared scan head, volume port, and battery location. A side view illustrates the Type-C port, reset button, one-click scan button, volume buttons, and power button, along with the device's thickness of 0.7 inches.

• عرض: 5.5-inch touch screen for user interaction.
• القاطع: Integrated mechanism for cleanly tearing printed receipts.
• Infrared Scan Head: Located on the rear for 1D/2D barcode scanning.
• Volume Port: لإخراج الصوت.
• Battery Location: Removable battery compartment on the rear.
• ميناء من النوع C: For charging and data transfer (USB OTG supported).
• زر إعادة الضبط: لإعادة ضبط الجهاز.
• One-Click Scan Button: Dedicated button for initiating barcode scans.
• أزرار التحكم في الصوت: اضبط مستويات الصوت.
• زر الطاقة: Turns the device on/off and controls screen sleep/wake.
• قارئ NFC: Integrated for contactless card recognition.

5. الإعداد

5.1 تركيب البطارية

The device comes with a large removable 3200mAh 7.6V Lithium Polymer battery.

1. حدد مكان حجرة البطارية في الجزء الخلفي من الجهاز (انظر الشكل 4.1).
2. Carefully open the battery cover. Note: The cover may require firm but gentle pressure to open.
3. قم بإدخال البطارية، وتأكد من محاذاة جهات الاتصال بشكل صحيح.
4. أغلق غطاء البطارية بشكل محكم.

الشكل 5.1: Battery Installation and Capacity.

This image illustrates the large removable battery, highlighting its 3200mAh capacity and 30-hour estimated usage time. It shows the battery being inserted into the device's rear compartment.

5.2 Thermal Paper Roll Installation

The device supports 58mm wide thermal paper rolls with a 40mm diameter capacity.

1. Gently open the printer cover located at the top of the device.
2. Insert the thermal paper roll into the compartment, ensuring the paper feeds out from the bottom and the leading edge is straight.
3. اسحب كمية صغيرة من الورق خارج القاطع.
4. أغلق غطاء الطابعة بإحكام حتى تسمع صوت طقطقة عند تثبيته في مكانه.

الشكل 5.2: Thermal Paper Roll Installation.

This image demonstrates the process of installing a thermal paper roll into the device's printer compartment. It highlights the 80mm/s printing speed and 58mm paper width compatibility, along with the "Double Expansion Of Large Paper Warehouse" feature.

5.3 تركيب بطاقة SIM وبطاقة TF

The device supports Nano SIM and TF (MicroSD) cards for expanded storage and network connectivity.

1. Locate the SIM/TF card slot, typically near the battery compartment.
2. Insert the Nano SIM card into the designated slot with the gold contacts facing down.
3. If using, insert the TF card into its slot.
4. Ensure both cards are seated correctly.

5.4 التشغيل الأولي والاتصال بالشبكة

1. Press and hold the Power Button (refer to Figure 4.1) until the screen illuminates.
2. Follow the on-screen prompts to complete the initial Android setup.
3. To connect to Wi-Fi: Go to إعدادات > الشبكات والانترنت > واي فاياختر شبكتك، ثم أدخل كلمة المرور.
4. For 4G connectivity: Ensure a valid SIM card is installed and mobile data is enabled in إعدادات > الشبكات والانترنت > شبكة الهاتف المحمول.

6. تعليمات التشغيل

6.1 التنقل الأساسي (أندرويد 8.1)

The device runs on Android 8.1, providing a familiar smartphone-like interface.

• شاشة اللمس: Navigate by tapping, swiping, and pinching.
• زر الصفحة الرئيسة: يعود إلى الشاشة الرئيسية.
• زر القائمة: Accesses recent applications or context menus.
• زر العودة: العودة إلى الشاشة السابقة.

الشكل 6.1: Android 8.1 Interface and System Overview.

This image displays the device's 5.5-inch touch screen running Android 8.0 (note: product description states 8.1, this image shows 8.0, assume 8.1 is correct). It highlights 4G connectivity, 3GB RAM, and 16GB ROM. Various app icons like Google, Play Store, Loyverse, and e-Boleta are visible.

6.2 Printing Receipts and Labels

The integrated 58mm thermal printer supports both receipt and label printing.

• Ensure a thermal paper roll is correctly installed (refer to Section 5.2).
• Open your POS application (e.g., Loyverse, Kyte) and process a transaction or select an item for printing.
• Initiate the print command within the application. The device will automatically print the receipt or label.

الشكل 6.2: Receipt and Label Printing Capabilities.

This image demonstrates the device's ability to print both standard receipts and labels, showcasing examples of each type of printout.

6.3 Barcode Scanning (1D/2D)

The device features a 5MP autofocus camera for scanning 1D and 2D barcodes.

1. افتح تطبيقًا يدعم مسح الرموز الشريطية.
2. Point the infrared scan head (on the rear of the device) towards the barcode.
3. Press the dedicated One-Click Scan Button or activate the scan function within the application.
4. Ensure the barcode is within the camera's focus range for accurate reading.

الشكل 6.3: Barcode Scanning Functionality.

This image shows the symcode MJ-Q50 actively scanning a 1D barcode on a package. It also visually differentiates between 2D (QR) and 1D barcode types, emphasizing the device's 5MP autofocus camera for quick identification.

6.4 وظيفة NFC

The device includes NFC for contactless card recognition and other compatible applications.

• Ensure NFC is enabled in the device's settings (إعدادات > الأجهزة المتصلة > تقنية الاتصال قريب المدى).
• Open an application that utilizes NFC (e.g., for payment processing or loyalty programs).
• Hold the NFC-enabled card or device near the NFC symbol on the top part of the POS terminal.
• The device will register the NFC interaction.

6.5 التطبيقات المدعومة

The symcode MJ-Q50 supports a wide range of Android applications, including popular POS software. You can download applications from the Google Play Store.

• POS Software: Loyverse, iREAP, Kyte, Shopify.
• General Apps: Google Chrome, PDF readers.

7. الصيانة

7.1 تنظيف الجهاز

• قم بإيقاف تشغيل الجهاز قبل التنظيف.
• استخدم قطعة قماش ناعمة وخالية من الوبر وامسحها برفق.ampامسح الشاشة والسطح الخارجي بالماء أو بمنظف شاشة خفيف.
• لا تستخدم مواد كيميائية قاسية أو منظفات كاشطة أو رطوبة زائدة.
• Use a soft brush or compressed air to gently clean the printer head and barcode scanner lens.

7.2 العناية بالبطارية

• اشحن البطارية بالكامل قبل الاستخدام لأول مرة.
• تجنب استنزاف البطارية بالكامل بشكل متكرر لإطالة عمرها.
• إذا لم يتم استخدام الجهاز لفترة طويلة، اشحن البطارية إلى حوالي 50% وخزنها في مكان بارد وجاف.

7.3 استبدال لفة الورق

Replace the thermal paper roll when it runs out or when print quality degrades. Refer to Section 5.2 for detailed installation steps.

8. استكشاف الأخطاء وإصلاحها

9. المواصفات

الشكل 9.1: Key Specifications Summary.

This infographic visually summarizes the device's core functions and specifications, including processor (MT8797 10-core up to 2.5G), RAM/ROM (3G+16GB), network (4G all Netcom/WiFi), printing speed (80mm/s), paper width (58mm), screen (5.5-inch HD), battery (7.6V/3200mAh), camera (5 Mega-Pixel), SIM card support, and Android 8.0 OS.

10. الضمان والدعم

For warranty information and technical support, please refer to the documentation provided with your purchase or contact symcode customer service.

جهة اتصال دعم العملاء:

• هاتف: 212-555-1212 (مثالampالرقم
• Webموقع: Visit the official symcode webموقع لموارد الدعم.

When contacting support, please have your model number (MJ-Q50) and purchase information ready.